______________ is a very conscious process of communication a) Warning. They are based on the principle "the more I sell, the more I earn". An _____ report can be denied at any time. It is the desire of a person to work hard and remain committed to the organization's goals. Generally monetary incentives are economic benefits given to employees for the services they render to the organization. leaves. He has categorized motivation as stemming from the presence of the hygiene factors and motivator factors. b. ii. Posted Date:-2021-11-01 11:08:34. . You can practice the most expected RBI Grade-B Mock tests in the BYJU'S Exam Prep Bank Regulatory exam test series. E) an attitudinal trait. Nature of Motivation b) Order. Performance through incentives may be defined as cost saving, quantity produced, standards met or quality improved, revenue generated, return on investment or increased profit. enter into. Negative Motivation: Negative or fear motivation is based on force or Fear causes employees to act in a certain way. Wanting less can substantially contribute to this endeavor and . ______________ is the main part of the report. Gaining esteem and accolades from teachers and parents might be another incentive. Different types of employee motivation in HRM are practiced like intrinsic (monetary) and extrinsic (non-monetary) motivation. Problems and obstacles faced by a company in reaching to its key influencers are -. —Dai a Breachus 2. Those who find happiness in becoming more powerful or creating massive change will definitely be fueled by power-based motivation. Marketing of education loans can be done by. Learn about:- 1. Motivational interviewing requires four key communication skills that support and strengthen the process of eliciting change talk, also known as OARS: Open-ended questions. The Maslow motivation theory is typically represented by 5 steps: Physiological needs - such as hunger, thirst and sleep. (a) Wheel communication. Commission bonuses can thus be indexed to turnover before tax, quantity sold and gross margin etc. Money is also an excellent example of an external reward that motivates behavior. According to Robinson (2006), employee engagement can be achieved through the creation of an organizational environment where positive emotions such as involvement and pride are encouraged, resulting in improved organizational performance, lower employee turnover and better health. Safety needs - such as security, protection from danger and freedom from pain. learning from. Motivation can be achieved through _____ incentives. By revising these notes students get a strong sense of confidence to face all types of questions from this chapter. 2. Question 18: Shilpa is a senior middle level manager. A. two B. three Answer Question. Q11. The ERG motivation theory work in situations. Commission is a form of incentive compensation that depends on results. B) an individual's intensity, direction and persistence. special. In 1960's, Edwin Locke put forward the Goal-setting theory of motivation. a. (1 & 2 ). C. control and management. Awards can be an incredibly cost-effective way to motivate your sales team, but the tricky thing here is legitimizing your awards system. Q12. Marketing of education loans can be done by. Instincts, drives, needs, goals, and incentives come under the broad cluster of motivation. You can practice the most expected RBI Grade-B Mock tests in the BYJU'S Exam Prep Bank Regulatory exam test series. J. Stacey Adams' equity theory is a process model of motivation. Approaching the parents. Basic Physiological Needs - The needs that are taken as the starting point for motivation theory are the so-called physiological needs. Individual objectives and incentives fit in well with a team approach as they may be consistent with the goals of acquiring multiple skills and proactive problem solving . The premise of Pain Squad is a crime-solving police squad in which patients complete a pain report to solve crimes; the reports are then collated by scientists to better understand treatment. Reluctance by a company of dealing with all the industry's key influences. Motivation can be achieved through _____ incentives. 1. High success rate of conversion. situations. c . One way to do this is to run the same awards scheme every month to ensure it gains credibility. • Persistence = how long can an employee maintain his/her effort? Commission bonuses. There are necessary conditions that must be met to make goals effective in invoking motivation through the above mechanisms: (1) goal acceptance/goal commitment (2) goal specificity (3) goal difficulty, and (4) feedback on progress toward the goal. These MCQs will help you to properly prepare for exams. These MCQs are beneficial for Professional Accountancy exams, Competitive exams and Business management exams. Need. Ego and esteemed needs, self-actualization etc. C) an effort toward creating goals. d) Legal. Strategies Use for Employees Motivation in an Organizational Organizational Commitment can be achieved through, organizational trust and motivation. Motivational factors that come into play when helping members of the sales team achieve their monthly quota might be a weekly commission earning of 10% of the total transaction for any transaction over $120. In case, they do not act accordingly then they may be punished with demotions or lay-offs. Suggested Videos Multiple choice Questions on Business Communication. Home; . Digital motivation refers to the use of software-based solutions to change, enhance, or maintain people's attitude and behaviour towards specific tasks, policies, and regulations. Motivating Factors. Motivation and leadership: Concept and theories MCQ Question 1 Download Solution PDF Which of the following is NOT one of the steps involved in decision making process? Research and Studies The companies with the highest employee . non-monetary. This theory states that goal setting is essentially linked to task performance. d) Education. both. The process of motivation is characterized by the following: 1. A circular is a form of _____ A collection letter is associate with _____ For this reason, motivation implies that people make decisions about their own behavior and what motivates them. Nature and Significance of Management Class 12 Business Studies MCQs Pdf. Motivation can be both positive and negative. This is called: (a) Environmentalism (b) Behaviourism (c) Interactionism (d) Structuralism 216. Approaching the parents. Motivation can be defined as a willingness to expand energy, to achieve a goal or a reward. Answer: e. 91. Article shared by. Chapter-Directing. The presence of both these factors is essential in order to motivate employees at the workplace. 2. D. need. b. Gamification, persuasive technology, and entertainment computing are example strands of such a paradigm. largely through more effective management of our economic and social institutions that we can improve the quality of life of our people. Motivation cycle is a transition of states within an organism that propels the organism toward the satisfaction of a particular need, where motivation itself is considered a hypothesized state.The psychology of motivation is concerned with the 'why' of behavior. d) References. b. non-monetary. Incentives can be short-term and/or long-term, which can be tied up with the performance of an individual employee or a group/unit's productivity. Business Studies MCQs for Class 12 Chapter Wise with Answers PDF Download was Prepared Based on Latest Exam Pattern. Goal Setting Theory Conditions. The presence of motivators causes employees to work harder. 2.social. The untapped reservoirs of physical and mental abilities are taped to the maximum. They are found within the actual job itself. Correct answer: (A) oral. (1 & 2 ). a) Both Assertion (A) and Reason (R) are True and Reason (R)is the correct explanation of Assertion (A). The two factors identified by Herzberg are motivators and hygiene factors. The ERG motivation theory work in situations. c) Description. The theory considers the concept of equality and fairness, as well as the importance of comparison to others. She is a departmental head of marketing in a very progressive company. Awards. c. Continuous training and updating of knowledge. It produces goal directed behaviour. The incentives can be broadly classified as financial incentives and non-financial incentives. Better sales incentives. As per the ERG theory of motivation, the focus shall be on one need at a time that may not motivate the people. Motivation is an internal feeling that can arise as an urge, drive, desire, aspiration or need. These monthly sales quotas offer a short-term goal that with effort and motivation, the goal can be achieved. Answer: (a) 74. 566 Multiple Choice Questions (MCQs) with Answers on "Thinking and Problem Solving" for Psychology Students - Part 3: 201. Example Of Case Study On SAP & Saviour Beds. MBA MCQ.com Search. Both reward and recognition are essential . (3) Means of motivation: Organisational goals can be achieved by motivated employees who work willingly and perform to their best of their abilities. Motivation is intrinsic control where incentives are extrinsically controlled by people in the . Usually, extrinsic motivation is short-term. Monetary. View answer. Attitude Motivation: It signifies the way the nurses perceive the future and their reaction regarding the past occurrences. High success rate of conversion. Digital motivation has unique properties which necessitate careful consideration of its analysis design . Incentives The incentive is a positive motivational influence on a person that helps improve his performance. The study material includes every element of this chapter. Motivation = "The processes that account for an individual's intensity, direction, and persistence of effort toward achieving a goal" • Intensity = how hard an employee tries • Direction = should benefit the organization (i.e. This approach of frustration-regression impacts workplace motivation. .2 . Motivation can be achieved through ______________ incentives. Jaghult,(2005) points out that the monetary aspect is typically a variable . These needs relate to the survival and maintenance of human life. B. motivation. Thus, within the limitations of the survey study, it may be concluded that non-monetary incentives have the potential to increase the motivation of personnel in this public organization. Goal setting is a more powerful motivator than monetary incentives alone. social. Helps in realizing organizational goals: - Organizational goals are achieved quickly through motivation. NCERT Solutions Class 12 Chapter 7 deals with various contents like informal communication, leadership styles, elements of communication, etc. quality of effort counts!) Extrinsic motivation: It is external in nature, money related and is provided by management to E.g. legal. Effective motivation in the organisation does not contribute towards (a) Developing performance levels of employees (b) Helping to reduce employee turnover (c) Resistance to changes in the organisation (d) All of the above Answer 12. Stages of Motivation Cycle. View answer This approach of frustration-regression impacts workplace motivation. Commission is rarely capped, which can be a unique source of motivation for . a) Monetary. enter into. leaves. Motivation can be achieved through ______________ incentives. Latham & Locke (1979) found goal setting to be the major mechanism by which other incentives affect motivation. Motivation is an internal feeling Motivation points to energetic forces within individuals that drive them to behave in certain ways and to environmental forces that trigger these drives. d. Some incentive plans reward output . legal. Show Answer. 28. 2. Conclusion: Thus, it can be said that reward system is an essential element in every company in order to motivate the employees so that they will work for the success of the company. Goal/Reward. Motivation can be achieved through ______________ incentives. Social needs - sometimes also referred to as love needs such as friendship, giving and receiving love, engaging in social activities and . Make decision or choose an alternative change the desired outcome research and identify options evaluate results Answer (Detailed Solution Below) Improves decision making :-Through job enrichment we can improve the decision making ability of the employee by asking him to decide things in his job. Relaxation theory of play is otherwise known as: ADVERTISEMENTS: (a) Recapitulation Theory. a. Management By Objectives - MBO: Management by objectives (MBO) is a management model that aims to improve performance of an organization by clearly defining objectives that are agreed to by both . focus through this study. Individual efforts are integrated through coordination between plans, resources and human efforts and through guidance, supervision and counselling. Evoking is central to motivational interviewing, but it is also most challenging to master as it is vastly different from traditional advice-giving. These needs are most basic in the hierarchy of motivation theory and correspond to primary needs. Mistrust results when The Directing MCQ Class 12 Business Studies provided below covers all important topics given in this chapter. c. Individual incentives may do such a good job of motivating employees that they do whatever they get paid for and nothing else. b) Social. Motivation is the term employed generally for the phenomena involved in the operation of incentives or drives. a . 1. Reason (R): All organisations exist for the performance of some work. Question. There are a number of theories of human resource management (HRM) relating to ability, motivation and opportunity. Controlling is a goal oriented process as it ensures completion of organisational goals by monitoring the actual performace. Affirming. 90. In education, motivation is . Thus, it can be said that all the measures taken by the management to improve the performance of its employees are incentives. Nature of Motivation 6. informal. Show Result! Motivation can be achieved through ______________ incentives. a) Conclusion. Research has reduced the above ten qualities to two - empathy and ego drive. 4.legal. c . d. Motivation for sales persons can be achieved through (1) High success rate of conversion (2) Better sales incentives (3) Continuous training and updating of knowledge (4) Support from operation staff (5) All of these Ans. b. A need is lack or deficit of some necessity. D) a constant intensity. Besides, extraneous rewards can be fiscal or non-fiscal. c. Continuous training and updating of knowledge. At its core, Adams' theory says that individuals . Incentive Motivation: This is the motivation that arises due to incentives, rewards to do the particular work. (b) Grapevine. The fear acts as a push mechanism. Answer: e. 91. Controlling is the fundamental function of management as without proper controlling, all other functions of management are meaningless. both. written. information, and the desire to learn. As per the ERG theory of motivation, the focus shall be on one need at a time that may not motivate the people. 90. Incentive. The benefits of motivated employees result in job satisfaction, increase productivity and employee performance. In simple words, goals indicate and give direction to an . More MCQS Questions and answers. Drive. Motivation theories need to accentuate motivation and not incentives. It states that specific and challenging goals along with appropriate feedback contribute to higher and better task performance. Hygiene Factors. a. Employee motivation, incentives for managers and executives, money and motivation, piecework, rewards, . non-monetary. 1. Motivation produces goal-directed behaviour 1. The main objective of communication is A. information and persuasion. that a learner is putting to achieve a g oal. Motivation by threat is a dead-end strategy, and naturally staff is more attracted to the opportunity side of the motivation curve than the threat side. (1) For avoiding old calls (2) To increase production (3) For territory allocation (4) For focused marketing (5) For increasing profits Ans. the rate of learning, th e retention of. (5) 91. 2. Pay employees salary and incentives. From the following identify such theories: Scientific management workers motivated by money Hierarchy of needs Expectancy theory Two Factor theory Psychological contracts Theory X and theory Y One type of contingency theory 9. e. All of these. The motivated employee has a feeling of total involvement in the performance of organizational tasks. Helps in realizing organizational goals: - Organizational goals are achieved quickly through motivation. The motivated employee has a feeling of total involvement in the performance of organizational tasks. When employees posses organizational trust, they believe organizational actions will benefit them and generally have confidence in the words and actions of other people. In the battle of people that means the workplace, the managers must recognize the various needs of the employees. Motivation increases the speed of work. Motivation is a powerful tool in the work environment that can lead to employees working at their most efficient levels of production. The modern psychologists view that all human development including intelligence and cognition the product or consequence or interaction of heredity and environment, nature and nurture. In other words, motivation is one of the determinants of behaviour. b. 10 The exit communication takes place when an employee ______________the organization. a . Top ten qualities sought in salespeople by sales managers of large companies are communication skills, personality, determination, intelligence, motivation/self motivation, product knowledge, educational background, confidence, appearance, resilience and tenacity. 1. Question Informal communication is also called:-. c) Action. d. According to Word and Carpenter (2013) work motivation is the internal and external force that acts as catalysts for the workers behavior. Answer. It's imperative that your sales reps actually want to win. 1. 2. —James Draver ADVERTISEMENTS: 3. What is Motivation? (b) Importance is the extent to which a topic or activity allows a person to confirm or disconfirm important aspects of his or her self-schemas. This will also help you to learn about the frequently asked questions that are likely to come for CAT, XAT, MAT, SNAP, CMAT and other competitive MBA entrance exams. c. Individual incentives may do such a good job of motivating employees that they do whatever they get paid for and nothing else. C. co-operation. Further, recognition is also an important system under which the employees are provided with appreciation for their work. 3.non-monetary. B. skill and personality development. It can either be in a type of incentive motivation or personal growth motivation. They include such things as food, clothing, shelter, air, water and other necessities of life. (c) The theory of Recreation. Assertion (A): Management translates the work in terms of goals to be achieved and assigns the means to achieve it. The following is the importance of motivation: 1. It motivates staff by creating actionable goals and desirable rewards for employees who can alter their behavior and performance. The absence of hygiene factors will cause employees to work less hard. 7. Motivation Cycle. It is a sense of satisfaction on job. High Performance: Motivated employees will put maximum efforts for achieving organisational goals. a. Extrinsic and Intrinsic Motivation. It can be achieved through job enrichment, participation, and management by objective. Power-based motivation is a type of motivation that energizes others to seek more control, typically through the use of positions in employment or organizations. Answer Question. View answer 20. A call center is______ (1) A meeting place for DCAs ADVERTISEMENTS: (4) 90. Motivation for sales persons can be achieved through (1) High success rate of conversion (2) Better sales incentives (3) Continuous training and updating of knowledge (4) Support from operation staff (5) All of these Ans. Intrinsic motivation: It is job related motivation. Motivation for sales persons can be achieved through. It says that the level of reward we receive, compared to our own sense of our contribution, affects our motivation. d. Support from operation staff. Carrot and stick motivation is a motivational approach that involves offering a "carrot" (a reward—for good behavior) and a "stick" (a negative consequence for poor behavior). Power Motivation: It s very strong drive to influence the nurses and to bring out the changes in the . The Motivational Cycle Psychologists now use the concept of need to describe the motivational properties of behaviour. Patients are rewarded by the incentive of promotion for every report submitted. Peace can be achieved in nonviolent ways. stress may be interlinked. It is the achievements of business management that hold the hope for the huge masses in the third world countries that they can banish poverty and achieve for themselves decent standards of living. Monetary. Motivation by threat is a dead-end strategy, and naturally staff is more attracted to the opportunity side of the motivation curve than the threat side. Motivation for sales persons can be achieved through. Motivation is a powerful tool in the work environment that can lead to employees working at their most efficient levels of production. Motivation speaks of these higher order needs e.g. All the media available can be broadly classified into ___groups. It is imperative for the managers in the public sector to be conscious of the factors that motivate their employees. social. pay, incentive, benefits etc. Approaching eligible loans. Better sales incentives. D. coordination. Monetary incentives can be understood as payment packages that individual workers earn by virtue of their employment by the organization. Individual objectives and incentives fit in well with a team approach as they may be consistent with the goals of acquiring multiple skills and proactive problem solving . In the battle of people that means the workplace, the managers must recognize the various needs of the employees. Human Resource Management Multiple Choice Questions and Answers (MCQs) Arshad Iqbal 2019-05-17 Human Resource Management Multiple . c) Non-monetary. (c) Expert (d) Delinquent 215. e. All of these. learning from. This is a prime example of how gamification can be used for innovation. Positive motivation is achieved by the co-operation of employees and they have a feeling of happiness. Page 3. Here's how you can use your compensation plan to retain and motivate employees and up your sales in a down market. Good grades are a type of incentive that can motivate you to study hard and do well in school. Better performance will also result in higher productivity. (b) Instinct Theory. Monetary. c. Key influencers are already aligned with a competitor. oral. a. Power-Based Motivation. Empathy is the ability to feel problems and needs of . Fredrick Herzberg is the mastermind behind the two-factor theory. _____stands for mental health A. morale. (5) 91. b) Recommendations. Approaching eligible loans. These needs can be achieved through job enrichment. Organziational Behaviour, 7ce Chapter 4: Theories of Motivation Chapter 4 Theories of Motivation 4.1 Multiple-Choice Questions 1) Motivation is A) a component of ability, personal traits and desire. Find objective type multiple choice question and answers for your upcoming marketing exam. It is a simple and effective . Performance is defined as the ability to meet the set targets in the organization. MOTIVATION IN THE CLASSROOM l CHAPTER 8 208 (a) Intrinsic interest is the characteristics of a topic or activity that induce a person's willing involvement in it.
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