For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. Search for "Urbanise Community" in the app store, or click on an icon below. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. The Manager of your community can send details of special deals and promotions.. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Submit and track maintenance requests anytime, anywhere. Applicants - click on 'Applicant Login' to access the Applicant Portal. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Contact Us. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. A resident CRM You can post surveys, upcoming events, newsletters, and more. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. Residents can review electronic documents right in ResidentPortal. Get the latest community updates. Please contact the office to get your unique Registration Key. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Overall still feels pretty solid though. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Choose an option below that best fits your needs. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Sign In Register . We will get back with you shortly. Submit My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. I would like to settle my final account balance. Your community no longer needs a cork board in the foyer. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Aquarium tanks over 50 gallons are prohibited. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Easily access the industrys most accurate and reliable rent and occupancy data. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Love it so far. Landlords - click on 'Landlord Login' to access the Landlord Portal. Come see why residents love ResidentPortal. Some of these tools can be an additional income stream for the community or the manager. Facebook Instagram Linkedin YouTube. Residents - click on 'Resident Login' to access the Resident Portal. The community manager can invite the user to join the community portal. These roles are automatically managed from the management software. Managers can easily publish documents from the Strataware system to the portal. Owners and tenants can lodge maintenance and service requests with their property manager. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Im glad my complex utilizes this app. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. The app automatically routes the call to the appropriate after-hours number when the office closes. Sign In Register . It couldn't be better! Finding all the details of your community has never been easier! Apartment owners can view a live customer account. ResidentPortal is available in your residents' preferred language. Announcements, Documents, Links, Directories. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Maximize your asset value by optimizing rents while consistently reducing vacancies. You can also access both systems with one single login. "- Machelle York. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. Gain access to your resident directory. Version 5.4.1 - . He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Both the customer and the manager automatically receive an e-mail outlining the details of the request. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. One-Tap Pay - Pay rent with a single tap right from your smartphone. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. YES! Email Password Show Log In Announcements, Documents, Links, Directories. Fill out an assistance request form & provide documentation of homeownership & income. Copyright 2023 Apple Inc. All rights reserved. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. The resident can request access to the portal from the community website. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. Happy 2021!!! Check your email and use the link provided to validate your email address. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. The developer provided this information and may update it over time. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Log In 1 Click the resident portal button and select "Sign Up" to register. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Contact us today by clicking the button below for more information on available services. I want to give a shout out to Jordan as well!!! Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. 2. Add messages that display when your residents log in. Much of the ResidentPortal app is configurable by the property in which you live. Community making community management easier. Log into the resident portal to submit a ticket or call our 24/7 service hotline. post your unit for sublet, in order to. Jacqui is always great in rendering an impeccable service. 2 Select "I'll enter my information" and chose your community from the drop-down. We believe our residents deserve a high level of service. Join thousands of other operators. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. be approved for listing.. REQUEST MAINTENANCE. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. MyActsLife Portal Customer Secure Login Page. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Learn More HI, HOW ARE YOU PROJECT Viewing permissions can be placed around all documents on the portal. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Honestly, its super easy to use for making payments on my rent. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Excellent customer service is not even just a skill, it is a gift. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. The Manager has access to a number of Admin tools and customisable features that makes.. Either you have it or you dont. Get a personalized demo to see how Entrata can help you. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Apartment owners can view a live customer account. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. RealPage Analytics delivers the most accurate apartment data, trends and industry news. If you are a strata manager or property owner interested in using Community, please contact us. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Click the blue Sign Up link which is located to the left of the Log In button. Make a one-time payment using a credit card or any United States bank account. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). My Community. Include a picture of the problem by accessing your phone's camera right from the app. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Residentportals seamless integration with your property management software my information & quot ; and chose your community the... We believe our residents deserve a high level of service i would like to settle my final account.... From the drop-down are e-mailed directly to the portal from the drop-down features that makes collected to and! 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