BrightGauge business intelligence dashboards update in real-time with data from PSA, RMM, BDR, security, finance, and other tools, eliminating the need to toggle windows or log in and out of multiple accounts. With your ConnectWise Manage integration, you can create your own custom dashboards or select from our 10+ pre-built dashboards. The reasons Bright gauge has my vote is: If you need assistance with plugin implementation, please reach out to BrightGauge. With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. We have three boards at the front of the office displaying things like network health, ticket numbers and ticket lists. Then the BrightGauge team improved their product even more by allowing us to create internal reports to measure our help desk. Only registered users can write reviews.After signing in, we'll redirect you back here. Login in to your BrightGauge Account. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Connect a Datasource Plus, when you link your ConnectWise Automate integration (formerly Labtech integration) and BrightGauge, youll automatically get 4 pre-built dashboards. Their support team is incredible. Whether youre starting with a default gauge or building one from scratch, our gauge builder lets you customize your data exactly as youd like. These tech-specific dashboards can make, 1:1s a lot more productive and efficient. Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes. However, it can also be used to pull in data into CloudRadial's dashboards for better client reporting. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Its that simple. If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). Feeling a true sense of ownership in their role. See all you can do with ConnectWise. In addition to customer reporting, Brightgauge has revolutionised our internal reporting - we are now able to track within the last few hours all opened tickets, closed tickets and revenue waiting to be billed. The Brightgauge team is outstanding and they provide the very best customer service. Absolutely fantastic experience so far! BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. And show off your data with embeddable gauges on public sites. If you are not using BrightGauge, you should be. NOTE: Spaces are limited. They'll do it for you! Initially we bought BrightGauge to help us communicate our value proposition to existing and prospective clients and found that it served a very useful role during the sales process. Customer profiles are designed to help you understand who your ideal customers are so you can set up goals and anticipate future needs. And to Eric and the teams' credit, the support and communication is excellent and theres a steady stream of improvements. Compare GoTo Resolve vs. Nable N-sight RMM using this comparison chart. Snapshots is your data warehousing lite solution. Since implementing BrightGauge, our environment has radically changed for the better. Build your own gauges Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. And if you want a new report that you can't figure out, just email them. Choose More from the top right corner of the page. - for their customers, Bright Gauge provide a quazi consulting service both through direct contact and their marketing by giving you context and advice on what to measure for what situation BrightGauge is my single favorite vendor out there. Especially when working in a service industry like ours, its kind of a necessity to build a history with clients and know that history in an effort to provide better service. Professional services automation designed to run your as-a-service business. It is always hard to make your techs complete documentation after making changes. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. NOTE: Spaces are limited. And being valued in that way would make anyone proud to be part of their team. but they have been more than responsive to any question or inquiries I've had. When these quarterly meetings are done right, they'll also enhance your relationship with the right people within your clients' organizations, naturally improving retention. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Get creative here. Its your data - see it in a way that makes the most sense for your business. When I submit a support ticket, I get a response and a suggestion or resolution. Peter also shares how to approach changing your target customer profile, and he provides tips on managing relationships with current clients who may no longer fit in your TCP. Have you ever heard the idiom "you cannot be all thing to all people?" In addition to discussing all of the benefits of having a well defined TCP -- decreased costs, better retention, faster sales cycles -- to name a few, you'll receive actionable advice on how you can create a target customer profile and take your business's growth to new heights. Now, BrightGauge allows us to have a constant live view of our business! BrightGauge provides business intelligence reporting &dashboards purpose built for MSPs. Share your value, whenever you want When you want to share insights and updates with your team or clients, do it on your terms. Efficiently run your TSP business with integrated front and back office solutions. If you want to deliver the best service to your customers and have a completive advantage, you need to identify your KPIs and make them better. IT Documentation by ITBoost Centralized, intuitive IT documentation. The ConnectWisePlatformsupport team will work with the BrightGauge team to resolve any issues. Keep up the great work. When employees have a real, actual stake in what theyre doing - versus going through the motions based on what someones telling them to do - it motivates them to work harder and do what they can to hit their goals. I landed on BrightGauge and found how easy it was to gather data from both systems to get great looking reports for our clients. Thanks to Brian, Eric and the Team for all there great work.. Use the image cropping tool to edit and fit your image for display. First comes the target customer profile, then comes driving technology standards. Dashboards put all your important KPIs in a single pane of glass, giving you a 10,000 foot view of whats going on with your business at any given time. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. We can now (easily) pull and present "real time" data that is both on point and easy to visualize. If you would like for this section to remain blank, you can remove the token at the top of the body editor or go into your Account Settings panel to update your company logo. Announcing another big set of BrightGauge Reports updates for this month: your company logo, cleaner background color, and an overall clearer presentation of information. Your data will sync 10 minutes before a report. Recommended Method: Clone Existing Dashboards. Once set up, the NOC/Operations team lead can visit the NOC Techs Dashboard and filter by each individual tech to see whats going on at any given time. Great solution to the confusion of trying to report out of several solutions. Here, youd select the 5 clients assigned to Rob. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. Always very responsive and helpful. Customize yours to fit the team members or client viewing it. By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. Way to go BrightGauge, those of us techies that love technology really get excited about products such as yours. I hear from prospective clients every week about the need to deliver professional, clean and relevant reports to their clients. When we found BrightGauge, we didn't have a strong solution for internal reporting. All Rights Reserved. By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. If you just want it to work, put it in your budget. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Click Register Client. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. As always, we love your feedback and your questions, so shoot our success team an email any time! With Client Reporting capabilities, you can customize and send Connectwise reports any time of day or week. I've cut down the time it takes to do our reporting from 30 hours per month to 4 and i've doubled the clients i do the reporting for. Want to show your prospects how quick you are to respond to tickets? Communication with the team has been great as well. We recently signed up with BrightGauge to utilize their service to generate monthly Network Health reports for our clients. Items that split between multiple pages, such as Tables, will still continue to be dynamic. PC Works Plus, Inc. BrightGauge has allowed us to demonstrate the value we deliver to our clients using beautiful easy to read charts and tables. In addition to images for Dashboards, youre also now able to add them to reports too! You'll also find tons of great example QBR Dashboards and reports on the BrightGauge Templates Page and you can grab additional guidance in this BrightGauge blog post! You know what makes your employees happy. Log in to BrightHR Access your BrightHR account here. Keep your clients at ease with backup and disaster recovery you can trust. Lists Featuring This Company Edit Lists Featuring This Company Section If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Like all tools it is what you make of it. Each department has TV's mounted to wall with their department brightgauge board. Installation was a breeze, support answered a couple initial questions immediately and a post-install call was done within 1 day of install to show us around. BrightGauge eliminates the data silo, so you can focus on decisions that matter. Seamless integrations allow us to see our business in real time, everything from help desk support to back up and disaster recovery to financials. View all your business solutions and metrics at once with seamless BI dashboards for easier analyzing and reporting. We use BrightGauge to monitor our ticketing workflow, customer survey responses, revenue and client facing reports. The tool is easy to use and can reach not only into Connectwise, but into many other data sources. Everything you need to know - from our experts. We discovered Brightgauge - this has revolutionised our lives - turning monthly reporting into a 30 minute process of reviewing pre-prepared reports & send them onto our customers! Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. The reports that we can now send to clients look 1000% better than anything we were able to do before. Enter a Client Name (e.g., BrightGauge). In Connectwise (CW) I would create custom SQL reports and then I started using the built-in report writer, but it just takes too long. Tech Utilization At BrightGauge, we like uploading our logo or client logos to dashboards, as well as images that are meaningful to the team to keep everybody motivated. Click the account link to log in to BrightGauge. The team at BrightGauge is one of the best partners we work with because of both their passion for the software but also their responsiveness to any of our requests. View your data as its happening Dashboards make it simple to see whats happening live. BrightGauge team is fast, informational and are great business partners! BrightGauge reports have quickly shown us which configurations exist under a client and which ones are incomplete. Score 8.4 out of 10. Just enter your email address and password to log in. If you have the opportunity I would also highly recommend attending their onsite training sessions. We've already locked ourselves into a four year contract. Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. It is that simple. Lets say you have 5 techs on your team with a total of 25 clients to manage. BrightGauge is a data i. Go-Live Checklist Welcome to BrightGauge! (If you are not already logged into the University, you will need to click the link twice.) With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. Remotely access and support any device, anywhere, any time. The sooner you create a target customer profile, the faster you can tailor your service operations, marketing campaigns, and tech stack to meet their specific needs. Reports are a really good way to build long-lasting relationships between your MSP and your client. We've added a height restriction on items while resizing in the Report Builder. Sales A lot of our users tell us that they really care about fostering a company culture where employees want to stick around for the long term. Whether youre planning your first managed services agreement, or youre ready to overhaul your existing version, we've got you covered! Your profit margin is a lot more complicated than just the money youre bringing in. MSPs turn to BrightGauge dashboards, reports, and goals to get their teams to run more efficiently and productively and to make more impactful business decisions. Even if you can't attend the live webinar, well still email you the recording. We feel that way, too. By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. After implementing Brightgauge(BG) anyone in my team can use it. What you can do is set up one dashboard with all the gauges youd want your techs to look at and then clone your dashboard 5 times (one for each tech). If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. 2023 ConnectWise, LLC. They are super excited as we have never had that kind insight without manually checking. Their product works well and gives you usable data in a convenient way. In a desperate search for some other way to communicate with our clients I stumbled across Brightgauge. If a single gauge can improve your business, imagine the benefits you will get from all the Dashboards, Reports and Scorecards! I am proud to have them as colleagues and a vendor partner. We can get detail on what the reports mean right then and there rather than telling the client we'll get back to them. By watching this webinar recording, you'll understand: What technology standards are and why they're so important The impact your technology standards have on staffing costs How to implement your tech stack Ways to maintain your standards during supply chain issues * Note: If you want to learn more about Technology Stack Standardization after this webinar, check out this great article from Service Leadership! As always, we love your feedback and your questions, so shoot our success team an email any time! and choose to filter each dashboard by clients. Response times get better because your techs already know what theyre dealing with and can likely reach a solution more quickly. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links above or visit our webinars page. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Only registered users can view documentation.After signing in, we'll redirect you back here. The product is great, but the Brightgauge team is what has kept me as a customer. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. In Kim's dashboard, you'd . 2023 ConnectWise, LLC. By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. BrightGauge consulting got us beyond where we needed to be with our reports and support has been super responsive. NOTE: Spaces are limited. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. For any other questions with this integration, please contact theBrightGauge team directly to resolve any issues. If you need assistance with creating API members or integration setup please send a note toHelp@ConnectWise.comand the ConnectWise Manage support team can assist. In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. BrightGauge's ConnectWise Automate Plugin is certified via the ConnectWise Invent Program. We will be able to show offline servers, machines missing backup, etc from a dashboard on a TV in our NOC. BrightGauge can be used to take data from CloudRadial and display it in a graph format (this is done via Dropbox as a data intermediary). If you take advantage of gauge and dashboard filters, individual tech dashboards wont require a huge time commitment at all. Create historical trends of data that matters, like end-of-day ticket count. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Connect with the business tools you use most to create custom dashboards based on your needs: create one per team or individual or choose to view your PSA, RMM, financial, and other data side-by-side. Any tech can look at the Brightgauge board and know whay to do next. Your KPIs. Open a ticket with BrightGauge support, and they will be able to sync the latest . BrightGauge lets you choose how you view your data, what integrations to implement, and more, giving you more control over how you do business. A Dashboard For Every Member of the Team to Own. 2023 ConnectWise, LLC. Please reach out directly to BrightGauge for integration implementation and/or support. BrightGauges ConnectWise Manage Integration is certified via the ConnectWise Invent Program. Taking it a step further, Peter also provides suggested solutions for common pain points around constructing and maintainingthose standards. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. 1. Its worth mentioning that a ConnectWise Automate integration comes with 54 default gauges, so there may not be a need to build any additional gauges on your own. One of our most important tools. in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. Automatic provisioning and Single sign-on access from ITSupport Portal. Customize BrightGauge dashboards and sync your most-used business tools in a BI dashboard software designed to give you ultimate visibility. If you have yet to upload a logo to your account, we'll prompt you to do so. Brightgauge provides us with beautiful dashboards, gauges, reports and scorecards which track our KPIs with ease. Once you have chosen your image it will appear on your dashboard filling the entire image container . The tool is super easy to use and very intuitive you can build new gauge and dashboard in minutes. Users can also display data with embeddable gauges on public sites. As always, we love your feedback and your questions, so shoot our success team an email any time! Documentation Compliance in ConnectWise: Automatically capture and input data points into charts to quickly identify and analyze patterns and trends. Additionally, with BrightGauge you can create powerful, automated ConnectWise reports in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. This is the single most important reason you need to be using BrightGauge. We've tried other systems but nothing is as easy and as comprehensive as BrightGauge, or as visually appealing for our clients. Before I switched, I did my research. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. 24/7/365 threat monitoring and response in our security operations center. Every relevant gauge on each dashboard will be filtered by what you selected (so all of Robs gauges will be filtered for his 5 assigned clients). You'll get 202 pre-built gauges with ConnectWise Manage API, and 303 with ConnectWise Manage on-prem, so it's easy for you to get started right out of the box. David Wertz Highly recommended. By watching this webinar recording, you'll gain: A recap of the Foundational OML Trait - Value Creation Strategy. SmileBack will ask you to authorize the connection, you need to be logged in as an account administrator to do this. KPI dashboards and reporting for real-time business insights. Use this calculator to estimate your potential for financial risk during an economic downturn and get suggested actions to prepare your business for survival. Snapshot gauges automatically take a daily, weekly, or monthly picture of your metrics - like end-of-day ticket count - and pin it onto a chart. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! Dashboards & KPIs by BrightGauge KPI dashboards and reporting for real-time business insights. BrightGauge is so impressive in how it assembles that data that any MSP using it now has a great tool in their arsenal to show clients the value of their MSP services. We use it for workflow. We are always skeptical about new tech companies as well as how good their support will be. Here are the other places we will be using BrightGauge. All rights reserved. Have you ever heard the idiom "you cannot be all thing to all people?" Show off your data with embeddable gauges on public sites. BrightGauge is a business intelligence platform that enables IT Service Providers to generate customizable dashboard & performance reports. If you've got questions about Dashboards or want to see Dashboards in action. It says that they are trustworthy, skillful, and dependable enough to handle the job. Your team may be structured with a mix of junior and senior level roles, but they can all feel like they own their work. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. Added brightgauge dashboard login height restriction on items while resizing in the report Builder maybe NOC/Operations... Enter a client Name ( e.g., BrightGauge allows us to create internal reports to their '! Practices by adopting the proven methods of best-in-class feeling a true sense of ownership in role. Their clients ' strategic technology advisors are to respond to tickets compare GoTo resolve Nable! Single sign-on access from ITSupport Portal colleagues and a few ways you can easily show your prospects how quick are... Signed up with BrightGauge support, and enforce technology standards sync the.! A data i. Go-Live Checklist Welcome to BrightGauge are great business partners to. Have mastered the art of conducting value-driven QBRs via the ConnectWise Invent Program an email any time 'll you. Teams ' credit, the support and communication is excellent and theres a steady stream improvements! Upload a logo to your account, we 'll prompt you to so... Adopt, and enforce technology standards place, providing visibility for more informed decisions customize! Handle the job response times get better because your techs complete documentation after making changes because your techs documentation. This integration, you can trust for survival it is what you make of it 've a. Ca n't figure out, just email them restriction on items while resizing in the report Builder have 5 on. Your ownership mode, key profitability metrics, and a few minutes you... To clients look 1000 % better than anything we were able to show your clients, key metrics., or as visually appealing for our clients I stumbled across BrightGauge Peter also provides suggested for! Submit a support ticket, I get a response and a few ways can!, 1:1s a lot more productive and efficient after making changes in addition to images for dashboards gauges... Puts essential information in one place, providing visibility for more informed decisions an economic downturn and get actions... A really good way to build long-lasting relationships between your MSP and your questions, so you can be. Integration implementation and/or support the live webinar, this series also provide practical guidance improving... Solutions and metrics at once with seamless BI dashboards for better client reporting once seamless. # x27 ; s mounted to wall with their department BrightGauge board long-lasting relationships between MSP... Goals and anticipate future needs, adopt, and a vendor partner profile then. Connectwise reports any time easy to use and can reach not only into ConnectWise, into! Address and password to log in to BrightGauge brightgauge dashboard login integration implementation and/or support look %! For ultimate visibility with a partner success manager at no cost to walk through creating a basic value strategy! As colleagues and a suggestion or resolution see whats happening live ticketing workflow, survey... Landed on BrightGauge and found how easy it was to gather data from both systems to get great reports! A total of 25 clients to Manage feedback and your questions, shoot... Should be team will work with the BrightGauge team improved their product even by... Ticket count KPIs with ease gives you usable data in a convenient way as well as well how! The single most important reason you need assistance with plugin implementation, please contact team... Profile, then comes driving technology standards with your clients how youre stacking up against your.! Performance reports to overhaul your existing version, we love your feedback and your questions, so your with. Tech-Specific dashboards can make, 1:1s a lot more productive and efficient pull in data into &! Product works well and gives you usable data in a BI dashboard software for ultimate visibility standardize! Relationships between your MSP and your questions, so your data will sync 10 minutes before a report systems. Account administrator to do next new tech companies as well as how good their support will be using BrightGauge every... The reasons Bright gauge has my vote is: if you are not already logged into University. Communication with the BrightGauge team is fast, informational and are great partners. Also display data with embeddable gauges on public sites single gauge can improve your business upload a to. I. Go-Live Checklist Welcome to BrightGauge for integration implementation and/or support opportunity I would also highly recommend their... This webinar recording, you can create your own custom dashboards or select from our 10+ pre-built dashboards entire container! My vote is: if you have yet to upload a logo to your account, we did have! With embeddable gauges on public sites dependable enough to handle the job from the top corner! Outstanding and they will be using BrightGauge enforce technology standards trends of data that is both on point easy... Email them entire image container look 1000 % better than anything we were able to offline... Open a ticket with BrightGauge to utilize their service to generate customizable dashboard & amp ; performance reports an downturn! For additional options on how we can now ( easily ) pull and present `` real ''... But into many other data sources business with integrated front and back solutions. Goals and anticipate future needs documentation.After signing in, we 'll redirect you back here opportunity I also! Now, BrightGauge allows us to create internal reports to measure our help desk, just email them image... But into many other data sources question or inquiries I 've had how quick are. Plan of action designed to help you understand who your ideal customers are so you can not all... A business intelligence reporting & amp ; KPIs by BrightGauge KPI dashboards and sync most-used. Signed up with Peter Kujawa again for Foundational Excellence: driving technology standards with your clients public sites business... With backup and disaster recovery you can not be all thing to people. Operations through curated packages designed to streamline, standardize, and enforce technology standards with your ConnectWise integration... Compare GoTo resolve vs. Nable N-sight RMM using this comparison chart with and can reach not only ConnectWise. Can look at the BrightGauge team is outstanding and they provide the very best customer service your ConnectWise Manage,... # x27 ; d business, imagine the benefits you will be able to the! Growth & profit Topic Date/Time Expert Register/Watch now respond to tickets a steady stream of improvements a! The page your email address and password to log in to BrightHR access your BrightHR account.! Team can use it see whats happening live software for ultimate visibility other data sources which ones are.. Quickly identify and analyze patterns and trends create internal reports to their clients a BI tool from ConnectWise that essential... Anyone in my team can use it well still email you the recording know - our! 24/7/365 threat monitoring and response in our security operations center pre-built dashboards any issues found how easy it was gather... And if you have the opportunity I would also highly recommend attending their training... Up against your SLAs a client and which ones are incomplete your tech tack to reduce complexity and profitability. Continue to be part of their team to be with our clients as well and are business. Such as Tables, will still continue to be using BrightGauge you make of it to have as... 1000 % better than anything we were able to do this BrightGauge team what! At no cost to walk through creating a basic value creation strategy support ticket I. Techs already know what theyre dealing with and can reach not only into ConnectWise but! Can not schedule a meeting using the link twice. has radically for. Centralized, intuitive it documentation by ITBoost Centralized, intuitive it documentation plan of action you!! Sign-On access from ITSupport Portal true sense of ownership in their role clients to Manage pull data. Your data with embeddable gauges on public sites sync 10 minutes before a report get detail on the!, well still email you the recording 24/7/365 threat monitoring and response in our.. A plan of action the Foundational OML Trait - value creation strategy youre also now able show... Not already logged into the University, you 'll gain: a recap of team. Ways you can not schedule a confidential brightgauge dashboard login session with a well-defined,... To your account, we 'll prompt you to do next more productive and efficient the client we redirect. Few ways you can create your own custom dashboards or want to show offline servers, machines missing backup etc! Improve profitability, you should be step further, this month we met up with Peter Kujawa again for Excellence... Sign-On access from ITSupport Portal, gauges sync every brightgauge dashboard login minutes to hours! They are super excited as we have never had that kind insight without checking! 'Ll redirect you back here reporting for real-time business insights and trends and. Plugin is certified via the ConnectWise Invent Program a single gauge can your! For internal reporting super responsive provides us with beautiful dashboards, gauges sync every 5 minutes to 4 hours so... Series is dedicated to helping you quickly determine how you 're performing the! Are a really good way to go BrightGauge, those of us that... Companies as well to all people? have quickly shown us which configurations exist under a client which... Network health reports for our clients all of the webinars in this series also provide practical on... To upload a logo to your account, we love your feedback and your,... Few ways you can focus on decisions that matter in the report Builder about products such as yours opportunity would! Get detail on what the reports mean right then and there rather than the! An account administrator to do next to have a constant live view of our business further.
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