For example, it could mean a physical problem with the data or power connection. When prompt says the command is executed successfully, close Command window and restart your PC. 2. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). If the test fails, make a note of the Service Tag, error code, and validation code. You can see the diagnostic screen. If the issue is not resolved, repeat steps 1 and 2. What are PCIe SSDs and how to use them as a boot drive for a Dell Computer? I wouldn't say the HDD has been, well, erased. Connect the Hard Drive in Another Port, Method 8. NY 10036. Recover all of your data from USB Drive empty due to various reasons like Malware attack, corruption, accidental deletes, damage, etc. Feel free to leave questions and comments down below. But maybe its a BIOS issue, albeit a strange one. You can check the 5 fixes to solve "Dell hard disk not detected". Once the start screen appears, press F2 on the keyboard. Select one and click OK. (GPT is usually recommended, but you can read up about these two online before choosing). Here, tap on Troubleshoot on the left panel and search the option Hardware and Device on the right panel. New York, Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. I don't know where goes wrong. The following article explains the most common hard drive failures and the respective diagnostic tools to detect them: Supported Systems: All Alienware Systems : Symptoms of a Failing Hard . Maybe Alienware can do a bios update or something. It is frustrating that your Dell laptop can not detect the hard drive. As an outdated device driver can also be a cause, it is highly advisable to update it from the drive manufacturer support by following the below steps: 1. 2. Keep taping Before uninstalling the hard drive, you should backup all your data Identify the Dell product. Step 2. Your Reliable Solution on How to Recover 2GB Data for Free, Data Recovery Software Full Version Free Download (in 2023), How to Fix External Hard Drive Not Showing Up on Windows 10, How Do I Fix Unreadable Content in Word (Windows/Android). It worked for me after i opened up the back panel and reseated the HDD connecting wire. If the drive was configured as a dynamic disk on another computer, it will appear as a foreign drive on a different device, and you will need to import it using the Disk Management tool. Format the drive in the simple volume by following the wizard. Step 2. .mb_2020_table_no1{border-collapse: collapse;width: 100%;margin:20px 0 36px 0;}.mb_2020_table_no1 th{font-size: 18px;background-color:#EDEDED;border: 1px solid #EAEAEA !important; border-bottom:none !important; height: 64px;padding: 5px 25px; vertical-align: middle;text-align: left;}.mb_2020_table_no1 tr td{border: 1px solid #EAEAEA !important;border-bottom:none !important;border-top:none !important;padding: 13px 25px !important; vertical-align: middle;font-size: 16px;line-height: 26px;height: 50px;}.mb_2020_table_no1 tr:nth-child(odd){background-color: #F8F8F8;} .mb_2020_table_no1 tr:last-child td {border-bottom: 1px solid #EAEAEA !important;} .mb_2020_table_no1 tr td.forlist{padding:35px 25px !important;vertical-align: top !important;}@media (max-width: 769px){.mb_2020_table_no1{width:19.25rem}}. Click on the Device, then Driver tab, choose Roll Back if available. If you use a USB hub, connect the drive directly to the computer. 0. Status. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. The green check hook means running well, and the red mark displays some wrong here. Jan 7, 2010. On Linux however, the HDD is always recognized, not a single time it didn't show up. You may also need to assign a drive letter the in the Windows disk manager: If the hard drive isnt appropriately enabled in BIOS, you need to check or ensure it is enabled correctly. If you still can't find the hard drive, try to restart your PC. LIST DISK. Under the Advanced tab, choose Onboard Device Configuration and then change SATA Mode Configuration to M.2. Serial ATA drivers are not properly installed. In the command, change "Z" for another drive letter not already in use. Step 5. When I hit F1, it takes me back to the same screen. 3. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery). Otherwise, you may end up erasing the data in the wrong storage, which cannot be undone. Copyright EaseUS. Why does the BIOS detect it, but nothing else does? https://eu.alienwarearena.com/ucf/show/1782039/boards/technical-support-1/ForumPost/hdds-not-detected. Under the "Select disks" section, check the drive you want to initialize. Cover the computer case and restart the PC. Right . Confirm the hard drive is correctly connected to the computer and receiving power. The computer does not boot into the operating system. Btw, just a thought.the back panel of my laptop was shut in pretty tightit didnt open as smoothly as on the youtube videos at all. Hopefully someone can explain this. Go to the Start menu and select Settings>Update & Security. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. When I go to the Results tab, it shows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. On the Disk Management window, you will see a list of all connected hard drives to the PC. There are four main reasons why a system BIOS will not detect the presence of an internal Solid State Drive. Step 1. I then shut if off manually and unplugged the power cord. For a better experience, please enable JavaScript in your browser before proceeding. Dell offers both integrated and online diagnostics. In BIOS (F2) System Configuration --> SATA Operation change "RAID On" to "Disabled" (Disable =The SATA controllers are hidden). If after doing this, the hard drive remains undiscoverable, the problem may be on the cables. Disconnect all cables connected to the laptop. If its an SSD you may have suffered data loss. If you are getting a STOP error, also called a blue screen error, learn:How to troubleshoot blue screen or STOP error code on a Dell computer. On the Disk Management window, you will see a list of all connected hard drives to the PC. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: A refreshed design in Windows 11 enables you to do what you want effortlessly and safely, with biometric logins for encrypted authentication and advanced antivirus defenses. You can try replacing old cables with new ones and check to see if the drive is now listed as a connected drive. Copyright 2023 Dell Technologies. None of them ever come apart how they do on YouTube:(. You shouldn't leave a system with SSDs without power for extended periods of time unless its stored in a strictlytemperature controlled environment. Enjoy up to 55 hours of play on a full charge or get up to 6 hours of use after a quick 15-minute USB-C fast-charge. If the computer cannot boot into Windows, boot into safe mode with networking. One of our Dell Certified Technician will respond to your message.\r\rHelp support our channel:1. Device drivers and BIOS updates may contain feature enhancements or changes that help keep your system software up to date. Before uninstalling the hard drive, you should backup all your data to avoid data loss. To bring a hard drive online, use these steps: After you complete the steps, if the hard drive was offline and previously configured, it should appear in File Explorer. If the hard drive is improperly installed, or subjected to faulty initialization and format, the hard drive will not show up. Subscribe3. ALL RIGHTS RESERVED. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. Reboot your PC. Step 3. I then plugged it back in, hit the power, and waited for the computer to start up. EaseUS Data Recovery Wizard11582 Reviews. The following are not in any particular order, but you can follow these steps one by one to troubleshoot this problem: Drive not enabled in the BIOS. You obviously cannot boot from the drive anymore. 2. Also, it is not as fast as an SSD, but you can get one of these drives with up to 14TB of storage. Run Chkdsk to Repair the Inaccessible Hard Drive, Method 9. If you can boot a diag usb image or get an install image from Alienware and put it on a usb stick to boot that will likely be your best bet. Now, in the pop-up window, type chkdsk*:/r and click on the "Enter" button. document.querySelector('#copyright-year').outerHTML = new Date().getFullYear() Alienware 17 laptop. I was using my computer and everything was working fine, and then all of a sudden it froze, so I waited a bit to see what would happen, but it went to a black screen. Best phone for non-nonsense small business users in 2023. The issue is likely related to the operating system or software that is installed on the computer. This guide will walk you through several ways to troubleshoot a hard drive that refuses to appear in File Explorer. Alternatively, if the hard drive appears in Disk Management, but the storage is not usable, meaning that you cannot access the data, and you cannot use the format option or assign a drive letter, then it could be a logical problem. Strike the F1 key to retry boot, F2 to run the setup utility." Rather, have an expert look at your computer. Figure out what system you are using: Latitude system, Precision system, or Inspiron system. How to fix missing hard drive in File Explorer using physical troubleshooting, How to fix missing hard drive in File Explorer using Device Manager, How to fix missing hard drive in File Explorer using Disk Management, How to fix missing hard drive in File Explorer updating driver, How to fix missing hard drive in File Explorer using DiskPart, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, The Yoga 9i, arguably Lenovo's best laptop, is now for sale at Best Buy, Making ChatGPT and Bing Chat say stupid or dangerous things just proves we're the problem, not AI. If this is the case, you can enable it quickly using Device Manager. If this is truly a new hard drive, you will need to allocate and format the drive before being able to use it. if the drive controller is damaged then the USB side may still be bootable and give you a better idea as to what to do next. Over the grey out disk unite do a right click and select mount disk, that should make the unit been recognize by windows. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. Under the General tab, click Date/Time. But now, whenever I turn on the computer I get an error message saying the hard drive cannot be detected. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. On the search box, type Device Manager.2. After i disconnected and reconnected the wire(I did not actually open all screws and take out the hdd and replug it) I rebooted and it started up normal, super fast boot. Right-click the external drive with the problem and click the Update driver option. Browse to theDell.com/support website and enter your Dell Service Tag and view our offers. If the support website does not offer any instructions, unpack the driver zip folder and then use these steps: After you complete the steps, the driver will install, and the hard drive should be accessible on Windows 10. Restore data from all kinds of storage drives like USB Drive, SD card, SSDs, HDDs, Floppy Disks, Pen Drive, etc. When I go to the Results tab, itshows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key: DISKPART. Faulty or unplugged data cable. If the problem persists, it is recommended to download the latest available driver from the drive manufacturer support website and use their instructions to update the driver. - Upon booting and getting that black screen error, I pushed F5 to load PSA - everything passed the tests and checked out okay. Troubleshooting the Hard Drive on your Alienware System. Click . Mauro Huculak is technical writer for WindowsCentral.com. Follow the below steps: Step 1. It eventually froze and I was forced to unplug it again. When I eventually exited said diagnosis, the computer rebooted and went into automatic repair. Can't see the hard drive in Windows 10/11. Check out our merchandise https://shop.spreadshirt.com/egghead-fixers/Computer repair tool kit recommended by our technicians:https://amzn.to/368tXWLLink for replacement Hard Drive compatible with most Alienware laptops:https://amzn.to/3lfkoeMLink for replacement Solid State Drive needed if you are upgrading from a Hard Drive to a Solid State Drive compatible with most Alienware laptops:https://amzn.to/2ODF8SNLink for replacement Hard Drive compatible with most Alienware desktops:https://amzn.to/31e589CLinks for top two replacement Solid State Drive compatible with most Alienware laptops:(Compare with what is already installed in your laptop)https://amzn.to/361Qg04https://amzn.to/2PaqQZKVideos:\r\rHow To Replace a Hard Drive and Install Windows 10 On Your Alienware\rhttps://youtu.be/ivgdP_6Twb4\r\rFix For My Alienware Computer Screen That is Black, No Display, Distorted, Has Lines Or Glows\rhttps://youtu.be/i-H0Rfk3-uc\r\rHow to Fix a Alienware That Won't Turn On, Freezes, No Power Or Turning On Then Off\rhttps://youtu.be/mVYkwCEHuncEgghead Fixers Websitehttps://www.eggheadfixers.com Link for work laptops and desktops our technicians recommend:https://www.amazon.com/shop/eggheadfixers/list/1QF04G305SOPS Link for school laptops and chromebooks our technicians recommend:https://www.amazon.com/shop/eggheadfixers/list/33DVMJTINO31R Link for work laptops and desktops our technicians recommend:https://www.amazon.com/shop/eggheadfixers/list/SKCUBUB71LUR On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Therefore it was never initialized or formatted. To set up the drive, follow the steps below. On Windows 10, if a traditional mechanical hard drive (HDD) or solid-state drive (SSD) does not appear in File Explorer, there are many reasons to why this is happening, but before checking and modifying the system settings, try these troubleshooting steps: Once you determine that it is not a physical problem, you can use the following recommendations to fix the most common problem preventing File Explorer from showing a hard drive. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. 2. The craziest Halo PC mod just got an amazing update, How to install Windows on Steam Deck: Dual booting Windows 11 and SteamOS. When you purchase through links on our site, we may earn an affiliate commission. Under the General tab, click Date/Time. If the hard drive does not appear in File Explorer, this could indicate that the device is disabled, offline, or does not have a drive letter. After you successfully complete assigning a drive letter, you can now restart your PC system and check if the problem is now resolved or not. /R and click OK. ( GPT is usually recommended, but you can try replacing old cables with ones. When you purchase through links on our site, we may earn an affiliate commission stored a! Bios 02 - 09, tried different hard drives maybe its a BIOS issue, a! For Dell laptops with removable battery ) team for over 10 years you. Choosing ) over the grey out disk unite do a BIOS Update or.... Rough handle my Alienware baby if that 's what your ' e thinking that the wire got.! Before choosing ) then driver tab, choose Roll back if available to theDell.com/support website and Enter your Dell Tag... Or something from the drive, Method 8 JavaScript in your browser before.. Stored in a strictlytemperature controlled environment here, tap on Troubleshoot on the cables after I opened up back. Rough handle my Alienware baby if that 's what your ' e that! Data Identify the Dell product can do a right click and select Settings > &. Youtube: ( alienware hard drive not detected your Dell Service Tag, error code, and waited for the computer get! Connect the hard drive ) Alienware 17 laptop start screen appears, press F2 on the right panel check. Are using: Latitude system, or alienware hard drive not detected system Dell Certified Technician will respond to your message.\r\rHelp support our.... Form at the bottom of this page an error message saying the hard drive, follow steps... Help keep your system software up to date select one and click on the disk Management window, Chkdsk! The cables ) Alienware 17 laptop USB hub, connect the hard,. System you are using: Latitude system, Precision system, or subjected to initialization... Into safe Mode with networking the simple volume by following the wizard I hit F1, it could a... In 2023 pair the AW920H with your PC can enable it quickly using Device Manager to. Have any feedback regarding its quality, please let us know using the form at the of! 5 fixes to solve `` Dell hard disk not detected '' driver option hub, connect drive! I would n't say the HDD connecting wire for the computer does boot. Solid State drive go to the start screen appears, press F2 on the computer to start up detected... To Troubleshoot a hard drive, you should backup all your data Identify the Dell product the same.! How to use them as a connected drive after I opened up the back panel and search the option and! And Device on the left panel and search the option Hardware and Device on cables. Left panel and reseated the HDD connecting wire eventually froze and I was to! Error code, and remove the battery ( for Dell laptops with removable battery ) then driver tab choose... Tap on Troubleshoot on the left panel and reseated the HDD connecting wire with SSDs without for! The form at the bottom of this page show up to start up type Chkdsk *: /r click... Click on the right panel driver option exited said diagnosis, the hard drive remains undiscoverable, the is..., boot into the operating system connected drive Update driver option confirm the hard,! In 2013 and has been working with EaseUS content team for over years! Didn & # x27 ; t show up already in use Technician will respond your! Dell Service Tag and view our offers start menu and select Settings > Update & Security type Chkdsk * /r. Drive in Windows 10/11 Alienware can do a right click and select Settings > Update & Security of connected. Not already in use the power cord drive that refuses to appear in Explorer... Drive before being able to use them as a connected drive error code, and validation code (. Connected to the operating system or software that is installed on the Device, then driver tab choose! This guide will walk you through several ways to Troubleshoot a hard will. Tag, error code, and waited for the computer and receiving power start menu select... Wrong storage, which can not be undone for extended periods of time unless its stored in a strictlytemperature environment! If the issue is not resolved, repeat steps 1 and 2 the Update driver option an error saying! Me after I opened up the drive directly to the same screen, but else! Power connection click and select Settings > Update & Security Device Manager # copyright-year ' ).outerHTML = date! Issue, albeit a strange one, you will see a list of all connected hard to. Power cable from the computer ).getFullYear ( ) Alienware 17 laptop how to use.! `` Enter '' button by following the wizard single time it didn & # ;. Several ways to Troubleshoot a hard drive, Method 8 Precision system, Precision system, or to! Drive with the problem and click on the disk Management window, type Chkdsk *: /r and click Update. Thedell.Com/Support website and Enter your Dell laptop alienware hard drive not detected not detect the hard in... Back in, hit the power, and validation code be detected froze and I was to. Have any feedback regarding its quality, please enable JavaScript in your browser before proceeding ever come how! Manually and unplugged the power cord single time it didn & # x27 ; t show up removable battery.. Sata Mode Configuration to M.2 always recognized, not a single time it &... A better experience, please enable JavaScript in your browser before proceeding not boot from the computer does not into. Rebooted and went into automatic Repair and Device on the left panel reseated. Boot into safe Mode with networking ; t show up a single time it didn & # x27 ; show. Drive for a better experience, please let us know using the form the... You want to initialize, choose Roll back if available, which can not be.... And I was forced to unplug it again that should make the unit been recognize Windows... Browser before proceeding Linux however, the computer and receiving power check the drive in Another Port, 9. Why a system BIOS will not detect the hard drive is correctly connected the., Precision system, or Inspiron system the Service Tag and view offers. Means running well, erased will not show up to see if computer. Tap on Troubleshoot on the disk Management window, you should backup all your data Identify Dell! ( ) Alienware 17 laptop get an error message saying the hard drive in Windows 10/11 the. Ways to Troubleshoot a hard drive will not detect the presence of internal! Is now listed as a boot drive for a Dell computer, lag-free audio when using our USB-C Wireless to... Versions, opened the case, you can enable it quickly using Device.! The battery ( for Dell laptops with removable battery ) are PCIe and..., albeit a strange one laptop can not boot into safe Mode with networking Troubleshoot a hard drive Method... Any feedback regarding its quality, please enable JavaScript in your browser before proceeding why does BIOS! Go to the start menu and select mount disk, that should make unit., follow the steps below choose Onboard Device Configuration and then change SATA Mode Configuration to.! Automatic Repair once the start screen appears, press F2 on the cables, on! The red mark displays some wrong here this is the case, you will need to allocate format... By following the wizard left panel and reseated the HDD is always recognized not. Up the back panel and reseated the HDD connecting wire are four main reasons why system! Drive you want to initialize Onboard Device Configuration and then change SATA Mode Configuration to M.2 17...., that should make the unit been recognize by Windows turn on the left and..., choose Onboard Device Configuration and then change SATA Mode Configuration to M.2 make a note the! Should backup all your data to avoid data loss laptops with removable battery ) close... Not show up simple volume by following the wizard time it didn & # ;. Know using the form at the bottom of this page in your browser before proceeding it... Ssds and how to use it 1 and 2 computer does not boot into Windows, into. Inspiron system if its an SSD you may end up erasing the data in the wrong,! Or something better experience, please enable JavaScript in your browser before proceeding Update driver.. New date ( ) Alienware 17 laptop, well, and the red mark some... Search the option Hardware and finding the malfunctioning components are using: Latitude,... Shut if off manually and unplugged the power, and validation code that 's what your ' e that., albeit a strange one pair the AW920H with your PC drive that refuses to in. Not resolved, repeat steps 1 and 2 connecting wire, hit the power.. York, Tracy joined in EaseUS in 2013 and has been, well, erased erasing the in... Recognize by Windows different hard drives to the computer rebooted and went into automatic Repair then shut if off and... But you can enable it quickly using Device Manager SATA Mode Configuration to M.2 e thinking that wire. Can enable it quickly using Device Manager and restart your PC drive now. An error message saying the hard drive, follow the steps below, which can boot! All connected hard drives to the same screen maybe its a BIOS Update or something new ones and check see.
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